Patient Reviews

Read a Few of Our Google Reviews

We are rated 4.8 out of 5 stars based on 262 reviews on Google.

Read what some of our patients have to say about our staff and our office!

Very friendly staff. Darcie is very knowledgeable and helped me to better understand my hearing situation. I will definitely be recommending this place to others!

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Siara Fager, on Google

My visit was quick and informative. Very friendly service during my visit and when I made my appointment.

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Janet Harris, on Google

I am in need of hearing aids and I Googled Heartland Hearing Care Center. When I got there I was greeted and handed paperwork and put at ease right away. I went in for my Hearing test and Darcie went over everything with me explaining it so I could understand what my needs are and how we are going to meet them. She offered me options but didn't push me into anything I didn't want. I would definitely recommend Heartland Hearing Care Center for your Hearing issues.

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Dorilee Conway, on Google

I went to check out about getting some new hearing aids. I also wanted to see if it was possible to have my used aids fixed or if it was even possible.

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Debra Schmid, on Google

Darcie explained my hearing loss in a way I could understand it. She was very professional and knowledgeable

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virgil Stewart, on Google

Recommend Darcie

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Paityn Wettee, on Google

Polite and informative.

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Beverly Lewis, on Google

Once again I had a very good experience with Darcie, and she turned up my hearing aids a bit more, thank you. After my appointment today, I am not happy at all, I am not sure that I got the correct left hearing aid back. It is definitely not the same earpiece that goes into the ear canal. And I am pretty sure that mine had a green color, this one is blue. I apologize for my last comment, it turns out that I didn't even think to switch the earpieces from left to right, and in some bad lighting I just thought that it was a green color. Everything is good now. Once again I apologize.

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Rex Goss, on Google

I met with Darcie and was very pleased with her service. They had encouraged my husband to be there also. She was very informative and helpful about what they could do for my tinnitus problem and hearing loss. I look forward to getting my hearing aids!

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Jean and Duane Morford, on Google

Wonderful, helpful people that will do anything they can to help out. I love these guys!

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Eric Loquist, on Google

Very good service and friendly, I have several friends I encouraged to try them.

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Mara Edelman, on Google

They treated me with respect

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terry Atkinson, on Google

They are so friendly and do their best to get you in and out and do a great job with your ears

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Sandra Acker, on Google

Fast and helpful

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kathy Swartzentruber, on Google

They are the best...

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Paula Barton, on Google

I learned a lot from this visit today.

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Robert Anthoni, on Google

Had a follow up hearing test with my son who has autism. Rick was very caring and helped calm my nerves about some hearing loss Graham has. Thank you Hartland. Highly recommend.

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Carol Collier, on Google

Excellent customer service and state of the art electronics!🇺🇸💥

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Krause Mechanical, on Google

The staff soup friendly and very knowledgeable about their technology

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Don Stevens, on Google

Excellent personal to be around. Fantastic performance and very friendly and professional.

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Kenny Kile, on Google

We used Facebook and got appointments with them they got us in fast the doctor has a relaxing atmosphere made me feel relaxed felt safe with him doing the test and was happy with the appointment very good doctor

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loren stinebaugh, on Google

Very friendly and understanding

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Karen Eddy, on Google

Excellent service and a referral as well.

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Eric Zenk, on Google

Extremely friendly service and knowledge of hearing aids. Very obvious that the patients well being is important and that the hearing devices are a perfect fit for the patient. I highly recommend Heartland Hearing Care Centers to anyone seeking to be tested and fitted for quality hearing aids 💜

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Mary Thompson, on Google

I was one of those reluctant people but necessity prevailed. Thank you Heartland now I can hear The birds chirping downstairs when I wake up in the morning after putting them in here my fan blowing. World of difference hearing the little things in life that seems like were on mute,please don’t hesitate get tested most times it’s free enjoy the sounds of your surroundings 🦬🇵🇷

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Jodean, on Google

I absolutely love Heartland hearing. He is friendly and wants the best for his patients.

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breyanna baize, on Google

This was a MOST WONDERFUL experience! Darcie treated me with so much kindness and she explained in detail everything that was going to be done, from the reason for my visit, to testing, to results, and to treatment plans and options. Thank you Darcie!

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Darlene Miller, on Google

This is a company that cares for their clients. Each person who works here is knowledgeable about hearing and the aides needed to help one hear. I always feel welcomed, that they are happy to see me. Such nice people.

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Carol Glotzbach, on Google

I appreciate your services and support specially during the holiday season ! I’m very much thankful for you all 🤟🏻

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Nichole Lamb, on Google

Very nice visit. Excellent hearing aids available. Prices were out of my ability. Could not afford the system. However, the information provided was excellent. Hearing test was very professional.

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clutch4922, on Google

Excellent patient care! The entire process was well explained by Darcy. She obviously cares about obtaining the best results possible for her patients and proved herself every step of the way! Much appreciated!

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Kimberly Boyda, on Google

Very nice, and informative visit. Looking forward to continuing business with them.

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Vanessa L, on Google

The Hartland Hearing Care Centers is an "exceptional" place to go, if you are uncertain about any hearing loss that you might be experiencing. You will be treated with the utmost care by experienced people who will educate and help you understand about hearing loss, no matter how minor or major it may be. You will definitely be in good hands. I will never regret giving myself the "gift" of choosing The Hartland Hearing Care Centers. I am very grateful to them! Charlene Jenkins

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Char Shropshire, on Google

Everybody was kind and curious friendly and helpful a lot

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Lyle Bagley, on Google

Just had my annual checkup and 3 years now with my current hearing aids. Hartland does a really good job of keeping regularly scheduled appointments for hearing checkups as well as checking my hearing aids. I think that they do a great job.

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Bruce Bachman, on Google

Recommend Darcie

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Paityn Wettee, on Google

It was ok just hard to learn how to use

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Stacey Latta, on Google

Nice office caring staff.

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Amber Christensen, on Google

Great to deal with. Was able to help without Ana appointment and everyone was very friendly.

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kelly prinkki, on Google

Always pleasant and professional

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James Lohmann, on Google

I highly recommend this place. The hearing aids I got are high quality. I take them in every few months for a cleaning and they don’t charge me anything. The staff and the audiologist are very friendly, kind people. Im blessed to have what hearing I have and I just want to thank this center for giving me the ability to hear better.

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Mendy, on Google

Heartland hearing is courteous and helpful and has got a wonderful staff and doctors I have a wonderful experience with heartland hearing I would recommend them to anyone thank you for being so wonderful Joanne Johnson

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Della JoAnn McGinnis, on Google

The people that work there are very nice they get you taking care of quickly and help you with all questions they are very friendly and efficient in all they do . I won't go anywhere else.

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Alice Wells, on Google

I love Heartland Hearing. They are always good to me and help me anyway they can. They saved me a lot of money today as they fixed my hearing aid in the office the best they could. If I would of had to send it in it would of cost $200 dollars I didn't have, for a one inch little tiny plastic thing that broke on my hearing aid. I appreciate all they try to do for me and they have good coffee and cookies while you wait and a very nice office lady.

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Linda Cohorst, on Google

Rick is like a surgeon, if he’s seeing you and you have a problem or he sees a problem, he’s going to take care of it then. You’re the one that is important, not his lunch or closing times. He’s made from the “old mold”, he doesn’t quit until everything is good as he can do it.

Carol Durham – Junction City

I wanted to thank you and your staff for the professional service I have received during my evaluation and purchase of hearing aids. When I realized that I had hearing loss, it was hard to admit I needed help. After a trip to Kansas City and not being able to hear my daughter and son-in-law in the front seat of the car, I knew it was time to do something. It takes time to get adjusted but following the steps that you outlined for me made the adjustment very easy. Now I can hear sounds and voices much clearer. You and your office staff have been very helpful and informative when I need assistance. Thanks again for your patience and support in my transition to hearing aids.

Carol Adolph – Manhattan

Guess I was like so many, didn’t believe I needed hearing aids but my daughter Judy made me go try them, wow do you know how much you have been missing. I still like Sunday School and now I can hear everyone. I am so thankful Hartland is here every week now. They have been so good to me. So please try them I know you will be happy as I am.

Marie Cundiff – Junction City

I am dropping you a line to tell you how I like my Audibel aids. I did not know how much I was missing until I got my aids. I can hear things I had forgot about, like trains, birds, rain drops, doors closing and much more. It is great!! Thank you for being there for me.

Dwight Billings – Onaga

It has been an amazing, wondrous change in my life since receiving my new hearing aid. It is almost beyond words. Sounds I had forgotten or could barely hear home into being. Even when I speak I sound softer and clearer. I can also hear sermons and services much better and was thrilled to hear the children choir’s words as they sang. I could go on and on with all of the discoveries I have had and will. It truly is a treasure after years of barely hearing!

Diane Lavis – Manhattan

I came to your clinic and was introduced to (Audibel) devices. I can’t say enough about the difference they have made in my hearing…on a scale of 1 to 10 I would give them a 12. The old saying “seeing is believing” well, in this case, “hearing is believing.”

Francis W Duncan – Emporia

How can I thank you for giving me back my “ears”? I knew for some time that my hearing was deteriorating. Being a substitute teacher for young children, I was becoming more and more aware of how difficult it was to understand what little voices were telling or urgently asking me. During lunch, I hardly understood a word that was spoken by the teachers and staff around me. The noise level of the children’s voices around us was a “little” loud, but others seemed to be able to intelligently take part in the conversation. I was not. I usually asked questions, but more often than not, just smiled and nodded, hoping my gestures were a sensible response. Having these wonderful hearing devices has made such a difference in my life! I can now participate in conversations and I hear birds, the leaves and the voices of the people that I love, and I hear the little voices of children who need me. It is wonderful! Thank you!

Mary Roeder

I really like my new hearing aids. I have been most pleased even surprised with the hearing aid experience. From my initial phone contact, evaluation appointment and hearing test, receiving my hearing aids, auxiliary equipment over a 5 week period of additional informative check-up appointments I have received the timely and needed assistance from the professional staff and facilities.

In evaluation, these aids are pricey- but with a doubt are well worth every penny! I now understand just how bad my natural hearing was and hope to enjoy these new ones for many future years.

In only several days of use I have come to realize the struggle to hear and/ or cover for my loss of hearing in normal activities of each day had become for me and those I wished to regularly communicate with. I didn’t need much prompting to accept that I was not hearing naturally, was lip-reading and or guessing.

My love of a 3 year old rambunctious granddaughter delivered me to your doors. Her speech, giggling and evolving and discoveries were of the utmost importance to me on a daily basis. NOW I HEAR HER!!!

And I also hear much more; ticking of a clock, shutting of a door, emergency sirens on the road, my car radio above the normal traffic sounds and much much more that had become a dulled background sound.

Having tended on older women in her home many years ago who used an aid to assist her TV viewing- I know some aids worked and some just didn’t provide much assistance, besides if she had used them as she needed to would have cost her a fortune in battery costs. I was helping her because her budget was terribly tight. My hearing aids are so much better and come with a rechargeable system. Financially Magic!!

My family is experiencing a new surge of talking with me as am I in responding to important voices I now hear plainly. I feel like the world’s a good place to be again!

Thanks for the fine service you have provided to me in my personal journey of aging gracefully.

Lonnie E. Johnson