Patient Reviews

Read a Few of Our Google Reviews

We are rated 4.7 out of 5 stars based on 322 reviews on Google.

Read what some of our patients have to say about our staff and our office!

Friendly service. Knowledgeable, great listeners, I have seen quite a few different hearing specialists and Hartland hearing has impressed me. If you are having issues with your hearing, I'm recommending this great bunch of people.

Reviewer Profile Photo curt fox, on Google

The girls were personable and friendly. And we were pleased with their knowledge of their field. They also made good use of our time.

Reviewer Profile Photo Jeffrey McClellan, on Google

Service was quick and very courteous.

Reviewer Profile Photo Patricia Hellman, on Google

I have been struggling with my hearing and put it off for awhile. I decided to go to Hartland hearing because they are family owned and felt I would get personal attention. I WAS RIGHT. They Darcie Hartwick was so attentive and put me at ease. I can not wait to go back for consult to see what kind of hearing aids are available. AND excited I'll be able to hear properly again.HIGHLY RECOMMENDED. Well UPDATE GOT MY HEARING AIDS what a game changer it's amazing and wish I got my ears checked sooner. I was suppose to gradually leave them in for 3 hours a day NOPE all day I LOVE THEM ❤️ ITS AMAZING and they work with your budget and they treat you like family.

Reviewer Profile Photo Dawn Allen, on Google

Love your new place!!! Nice to meet Rick!!! Even though you all just moved in and thinks we’re up and running yet ,as you’d hop and I had to reschedule, it was so funny! Hope you got your chair fixed Rick! Lol I look forward in coming back next week! God's blessings in your new place!!!

Reviewer Profile Photo Sherry Lauridson, on Google

Everyone was helpful. I was diagnosed with a medical issue and sent to my general practitioner and can now hear so much more. I am deeply indebted for their help.

Reviewer Profile Photo TJ Tablet, on Google

Everything and everyone was exceptionally delightful! We are very pleased with the service and attention to detail.p

Reviewer Profile Photo Gayle Green, on Google

The Staff was very helpful and friendly. I was treated very well. I can't wait to get my Hearing aids. Thank you Heartland Hearing Care Centers

Reviewer Profile Photo Laura Bowman, on Google

All was good fast and courtious

Reviewer Profile Photo Ed Gannon, on Google

Darcie is always kind and Helpful. I would definitely recommend them if you have hearing lost

Reviewer Profile Photo Carla Crane, on Google

Very friendly staff. Darcie is very knowledgeable and helped me to better understand my hearing situation. I will definitely be recommending this place to others!

Reviewer Profile Photo Siara Fager, on Google

I highly recommend Heartland Hearing Care Center. Junction City office. Very satisfied with my new hearing aids.

Reviewer Profile Photo Vonnie Bryant, on Google

I had a positive visit at the Clinic the other day. Dr. J was cool, smart, and professional. Luis was also very nice. I felt very comfortable around both of them and confident in their assessment of my skin care. I look forward to my next visit.

Reviewer Profile Photo Gavin Cummins, on Google

Great service checking my hearing aids.

Reviewer Profile Photo Jeff Wells, on Google

Rick and his staff strive to help those with hearing loss so that they can have a better quality of life.

Reviewer Profile Photo Dave Hurley, on Google

I was pleased with the service I received!

Reviewer Profile Photo Kharla Samuels, on Google

They were very empathetic and polite with my mom during her appointment. They took their time and were very professional and respectful. Caring clinic and you can tell they are great at their profession.

Reviewer Profile Photo Chyanna Dresden, on Google

Very courteous; professional and most importantly quality hearing aides! I'm enjoying the experience and technology is super cool; I'm pair my hearing aides with my cellphone and learning and hearing much better; side note, if I don't touch my ears I forget I have them on💝

Reviewer Profile Photo Pauline Byrd, on Google

Everyone was polite, helpful and upfront about the process, insurance and everything. I was impressed and intend to go back for follow up

Reviewer Profile Photo Susan Carroll, on Google

I had excellent service with Hartland Hearing Care Center. Everyone was very polite and helpful with my hearing concerns. Thank you so much. 👍

Reviewer Profile Photo Barbara Parker, on Google

I am very pleased with the services overall, on a scale of 1-10 their a 10. I feel the Doctor did a very thorough examination. The receptionist she was so very helpful and polite.

Reviewer Profile Photo Matery Chipman, on Google

They treated me with respect

Reviewer Profile Photo terry Atkinson, on Google

Friendly and set an appointment in a timely manner.

Reviewer Profile Photo Garry Kraushaar, on Google

From the first time walking in the door you are treated with respect and kindness. After your exam and test you have a feeling of you have a new extended family..Thank you

Reviewer Profile Photo Gary McCabe, on Google

Very satisfying experience. Darcie is great!

Reviewer Profile Photo Mel Stout, on Google

I recently bought a new phone, and my phone guit streaming phone calls thru my hearing aids. So I made a appointment with Darcie and she went to work, in about 10 minutes she figured out a glitch in the new S24 phone and there working perfectly, such a nice feature to have. Darcie is always pleasant and understanding and willing to correct any issue with my hearing aids and my phone. She is very well versed on the technology. Thank you so much Darcie!

Reviewer Profile Photo Mike Hartwick, on Google

They have helped me be able to hear better and when I have a problem they help me with it.

Reviewer Profile Photo Teresa Kathke, on Google

Wonderful experience. Went in for the yearly Audibel checkup. Such kind, friendly, and caring people. They know what they are doing!!!! In, out and free. GREAT. Thank you Hartland Hearing.

Reviewer Profile Photo Jan Ammons, on Google

So happy with the service and support I have received with my hearing treatment plan. It's great to have a local hearing center. Take the test!

Reviewer Profile Photo Anitta Staats, on Google

Had to wait 30mins past my appointment otherwise it was fine.

Reviewer Profile Photo Debra Lowry, on Google

They take such good care of me!

Reviewer Profile Photo PJM Bettles, on Google

Staff is very professional and informative!

Reviewer Profile Photo Barb Stewart, on Google

We have had such a great experience at Heartland Hearing Center. The staff are so nice and welcoming. Darcy is so supportive and kind. We know that all of our hearing needs will be taken care of by the best and most caring people. Thank you for everything! We are very thankful!

Reviewer Profile Photo Chelsie Jacobsen, on Google

Great and friendly!!! I went for tinnitus testing and found out I have moderate to severe hearing loss. Everyone worked with me to get the aids I needed. I recommend anyone who has hearing trouble to go to them!!!

Reviewer Profile Photo Gayla Taylor, on Google

Very helpful, cleaned and adjusted my sound to fit both ears the same.

Reviewer Profile Photo Tom Rottinghaus, on Google

Everybody was kind and curious friendly and helpful a lot

Reviewer Profile Photo Lyle Bagley, on Google

Very good service at Heartland Hearing Center.

Reviewer Profile Photo Lori Robinson, on Google

Just had my annual checkup and 3 years now with my current hearing aids. Hartland does a really good job of keeping regularly scheduled appointments for hearing checkups as well as checking my hearing aids. I think that they do a great job.

Reviewer Profile Photo Bruce Bachman, on Google

Recommend Darcie

Reviewer Profile Photo Paityn Wettee, on Google

It was ok just hard to learn how to use

Reviewer Profile Photo Stacey Latta, on Google

Nice office caring staff.

Reviewer Profile Photo Amber Christensen, on Google

Great to deal with. Was able to help without Ana appointment and everyone was very friendly.

Reviewer Profile Photo kelly prinkki, on Google

Always pleasant and professional

Reviewer Profile Photo James Lohmann, on Google

Hillary is always the best! Enjoyed appointment today.

Reviewer Profile Photo David Zutterman, on Google

Rick is like a surgeon, if he’s seeing you and you have a problem or he sees a problem, he’s going to take care of it then. You’re the one that is important, not his lunch or closing times. He’s made from the “old mold”, he doesn’t quit until everything is good as he can do it.

Carol Durham – Junction City

I wanted to thank you and your staff for the professional service I have received during my evaluation and purchase of hearing aids. When I realized that I had hearing loss, it was hard to admit I needed help. After a trip to Kansas City and not being able to hear my daughter and son-in-law in the front seat of the car, I knew it was time to do something. It takes time to get adjusted but following the steps that you outlined for me made the adjustment very easy. Now I can hear sounds and voices much clearer. You and your office staff have been very helpful and informative when I need assistance. Thanks again for your patience and support in my transition to hearing aids.

Carol Adolph – Manhattan

Guess I was like so many, didn’t believe I needed hearing aids but my daughter Judy made me go try them, wow do you know how much you have been missing. I still like Sunday School and now I can hear everyone. I am so thankful Hartland is here every week now. They have been so good to me. So please try them I know you will be happy as I am.

Marie Cundiff – Junction City

I am dropping you a line to tell you how I like my Audibel aids. I did not know how much I was missing until I got my aids. I can hear things I had forgot about, like trains, birds, rain drops, doors closing and much more. It is great!! Thank you for being there for me.

Dwight Billings – Onaga

It has been an amazing, wondrous change in my life since receiving my new hearing aid. It is almost beyond words. Sounds I had forgotten or could barely hear home into being. Even when I speak I sound softer and clearer. I can also hear sermons and services much better and was thrilled to hear the children choir’s words as they sang. I could go on and on with all of the discoveries I have had and will. It truly is a treasure after years of barely hearing!

Diane Lavis – Manhattan

I came to your clinic and was introduced to (Audibel) devices. I can’t say enough about the difference they have made in my hearing…on a scale of 1 to 10 I would give them a 12. The old saying “seeing is believing” well, in this case, “hearing is believing.”

Francis W Duncan – Emporia

How can I thank you for giving me back my “ears”? I knew for some time that my hearing was deteriorating. Being a substitute teacher for young children, I was becoming more and more aware of how difficult it was to understand what little voices were telling or urgently asking me. During lunch, I hardly understood a word that was spoken by the teachers and staff around me. The noise level of the children’s voices around us was a “little” loud, but others seemed to be able to intelligently take part in the conversation. I was not. I usually asked questions, but more often than not, just smiled and nodded, hoping my gestures were a sensible response. Having these wonderful hearing devices has made such a difference in my life! I can now participate in conversations and I hear birds, the leaves and the voices of the people that I love, and I hear the little voices of children who need me. It is wonderful! Thank you!

Mary Roeder

I really like my new hearing aids. I have been most pleased even surprised with the hearing aid experience. From my initial phone contact, evaluation appointment and hearing test, receiving my hearing aids, auxiliary equipment over a 5 week period of additional informative check-up appointments I have received the timely and needed assistance from the professional staff and facilities.

In evaluation, these aids are pricey- but with a doubt are well worth every penny! I now understand just how bad my natural hearing was and hope to enjoy these new ones for many future years.

In only several days of use I have come to realize the struggle to hear and/ or cover for my loss of hearing in normal activities of each day had become for me and those I wished to regularly communicate with. I didn’t need much prompting to accept that I was not hearing naturally, was lip-reading and or guessing.

My love of a 3 year old rambunctious granddaughter delivered me to your doors. Her speech, giggling and evolving and discoveries were of the utmost importance to me on a daily basis. NOW I HEAR HER!!!

And I also hear much more; ticking of a clock, shutting of a door, emergency sirens on the road, my car radio above the normal traffic sounds and much much more that had become a dulled background sound.

Having tended on older women in her home many years ago who used an aid to assist her TV viewing- I know some aids worked and some just didn’t provide much assistance, besides if she had used them as she needed to would have cost her a fortune in battery costs. I was helping her because her budget was terribly tight. My hearing aids are so much better and come with a rechargeable system. Financially Magic!!

My family is experiencing a new surge of talking with me as am I in responding to important voices I now hear plainly. I feel like the world’s a good place to be again!

Thanks for the fine service you have provided to me in my personal journey of aging gracefully.

Lonnie E. Johnson