Patient Reviews

Read a Few of Our Google Reviews

We are rated 4.7 out of 5 stars based on 296 reviews on Google.

Read what some of our patients have to say about our staff and our office!

The Staff was very helpful and friendly. I was treated very well. I can't wait to get my Hearing aids. Thank you Heartland Hearing Care Centers

Reviewer Profile Photo Laura Bowman, on Google

Darcie is always kind and Helpful. I would definitely recommend them if you have hearing lost

Reviewer Profile Photo Carla Crane, on Google

Very friendly staff. Darcie is very knowledgeable and helped me to better understand my hearing situation. I will definitely be recommending this place to others!

Reviewer Profile Photo Siara Fager, on Google

My visit was quick and informative. Very friendly service during my visit and when I made my appointment.

Reviewer Profile Photo Janet Harris, on Google

I am in need of hearing aids and I Googled Heartland Hearing Care Center. When I got there I was greeted and handed paperwork and put at ease right away. I went in for my Hearing test and Darcie went over everything with me explaining it so I could understand what my needs are and how we are going to meet them. She offered me options but didn't push me into anything I didn't want. I would definitely recommend Heartland Hearing Care Center for your Hearing issues.

Reviewer Profile Photo Dorilee Conway, on Google

I went to check out about getting some new hearing aids. I also wanted to see if it was possible to have my used aids fixed or if it was even possible.

Reviewer Profile Photo Debra Schmid, on Google

Darcie explained my hearing loss in a way I could understand it. She was very professional and knowledgeable

Reviewer Profile Photo virgil Stewart, on Google

Recommend Darcie

Reviewer Profile Photo Paityn Wettee, on Google

Polite and informative.

Reviewer Profile Photo Beverly Lewis, on Google

Once again I had a very good experience with Darcie, and she turned up my hearing aids a bit more, thank you. After my appointment today, I am not happy at all, I am not sure that I got the correct left hearing aid back. It is definitely not the same earpiece that goes into the ear canal. And I am pretty sure that mine had a green color, this one is blue. I apologize for my last comment, it turns out that I didn't even think to switch the earpieces from left to right, and in some bad lighting I just thought that it was a green color. Everything is good now. Once again I apologize.

Reviewer Profile Photo Rex Goss, on Google

I met with Darcie and was very pleased with her service. They had encouraged my husband to be there also. She was very informative and helpful about what they could do for my tinnitus problem and hearing loss. I look forward to getting my hearing aids!

Reviewer Profile Photo Jean and Duane Morford, on Google

I was pleased with the service I received!

Reviewer Profile Photo Kharla Samuels, on Google

They were very empathetic and polite with my mom during her appointment. They took their time and were very professional and respectful. Caring clinic and you can tell they are great at their profession.

Reviewer Profile Photo Chyanna Dresden, on Google

Everyone was polite, helpful and upfront about the process, insurance and everything. I was impressed and intend to go back for follow up

Reviewer Profile Photo Susan Carroll, on Google

I had excellent service with Hartland Hearing Care Center. Everyone was very polite and helpful with my hearing concerns. Thank you so much. 👍

Reviewer Profile Photo Barbara Parker, on Google

I am very pleased with the services overall, on a scale of 1-10 their a 10. I feel the Doctor did a very thorough examination. The receptionist she was so very helpful and polite.

Reviewer Profile Photo Matery Chipman, on Google

They treated me with respect

Reviewer Profile Photo terry Atkinson, on Google

They are so friendly and do their best to get you in and out and do a great job with your ears

Reviewer Profile Photo Sandra Acker, on Google

Fast and helpful

Reviewer Profile Photo kathy Swartzentruber, on Google

They are the best...

Reviewer Profile Photo Paula Barton, on Google

I learned a lot from this visit today.

Reviewer Profile Photo Robert Anthoni, on Google

Had a follow up hearing test with my son who has autism. Rick was very caring and helped calm my nerves about some hearing loss Graham has. Thank you Hartland. Highly recommend.

Reviewer Profile Photo Carol Collier, on Google

So happy with the service and support I have received with my hearing treatment plan. It's great to have a local hearing center. Take the test!

Reviewer Profile Photo Anitta Staats, on Google

They take such good care of me!

Reviewer Profile Photo PJM Bettles, on Google

Staff is very professional and informative!

Reviewer Profile Photo Barb Stewart, on Google

We have had such a great experience at Heartland Hearing Center. The staff are so nice and welcoming. Darcy is so supportive and kind. We know that all of our hearing needs will be taken care of by the best and most caring people. Thank you for everything! We are very thankful!

Reviewer Profile Photo Chelsie Jacobsen, on Google

Very helpful! Thanks!

Reviewer Profile Photo Ron Benoit, on Google

Great people, so knowledgeable and ready to answer all your questions. Great product!

Reviewer Profile Photo Nancy Koch, on Google

Pleasant experience

Reviewer Profile Photo Helen Ramshaw, on Google

Very friendly, great service.

Reviewer Profile Photo Stacy Vars, on Google

Excellent follow up service 90 days after the purchase of my hearing aids to include a cleaning and software update check. Thank you. Eric

Reviewer Profile Photo Eric Zenk, on Google

Extremely friendly service and knowledge of hearing aids. Very obvious that the patients well being is important and that the hearing devices are a perfect fit for the patient. I highly recommend Heartland Hearing Care Centers to anyone seeking to be tested and fitted for quality hearing aids 💜

Reviewer Profile Photo Mary Thompson, on Google

Super friendly and very helpful! Wouldn’t go any other place!!

Reviewer Profile Photo Debbie Sornoso, on Google

Great and friendly!!! I went for tinnitus testing and found out I have moderate to severe hearing loss. Everyone worked with me to get the aids I needed. I recommend anyone who has hearing trouble to go to them!!!

Reviewer Profile Photo Gayla Taylor, on Google

Very helpful, cleaned and adjusted my sound to fit both ears the same.

Reviewer Profile Photo Tom Rottinghaus, on Google

Everybody was kind and curious friendly and helpful a lot

Reviewer Profile Photo Lyle Bagley, on Google

Very good service at Heartland Hearing Center.

Reviewer Profile Photo Lori Robinson, on Google

Just had my annual checkup and 3 years now with my current hearing aids. Hartland does a really good job of keeping regularly scheduled appointments for hearing checkups as well as checking my hearing aids. I think that they do a great job.

Reviewer Profile Photo Bruce Bachman, on Google

Recommend Darcie

Reviewer Profile Photo Paityn Wettee, on Google

It was ok just hard to learn how to use

Reviewer Profile Photo Stacey Latta, on Google

Nice office caring staff.

Reviewer Profile Photo Amber Christensen, on Google

Great to deal with. Was able to help without Ana appointment and everyone was very friendly.

Reviewer Profile Photo kelly prinkki, on Google

Always pleasant and professional

Reviewer Profile Photo James Lohmann, on Google

Hillary is always the best! Enjoyed appointment today.

Reviewer Profile Photo David Zutterman, on Google

Rick is like a surgeon, if he’s seeing you and you have a problem or he sees a problem, he’s going to take care of it then. You’re the one that is important, not his lunch or closing times. He’s made from the “old mold”, he doesn’t quit until everything is good as he can do it.

Carol Durham – Junction City

I wanted to thank you and your staff for the professional service I have received during my evaluation and purchase of hearing aids. When I realized that I had hearing loss, it was hard to admit I needed help. After a trip to Kansas City and not being able to hear my daughter and son-in-law in the front seat of the car, I knew it was time to do something. It takes time to get adjusted but following the steps that you outlined for me made the adjustment very easy. Now I can hear sounds and voices much clearer. You and your office staff have been very helpful and informative when I need assistance. Thanks again for your patience and support in my transition to hearing aids.

Carol Adolph – Manhattan

Guess I was like so many, didn’t believe I needed hearing aids but my daughter Judy made me go try them, wow do you know how much you have been missing. I still like Sunday School and now I can hear everyone. I am so thankful Hartland is here every week now. They have been so good to me. So please try them I know you will be happy as I am.

Marie Cundiff – Junction City

I am dropping you a line to tell you how I like my Audibel aids. I did not know how much I was missing until I got my aids. I can hear things I had forgot about, like trains, birds, rain drops, doors closing and much more. It is great!! Thank you for being there for me.

Dwight Billings – Onaga

It has been an amazing, wondrous change in my life since receiving my new hearing aid. It is almost beyond words. Sounds I had forgotten or could barely hear home into being. Even when I speak I sound softer and clearer. I can also hear sermons and services much better and was thrilled to hear the children choir’s words as they sang. I could go on and on with all of the discoveries I have had and will. It truly is a treasure after years of barely hearing!

Diane Lavis – Manhattan

I came to your clinic and was introduced to (Audibel) devices. I can’t say enough about the difference they have made in my hearing…on a scale of 1 to 10 I would give them a 12. The old saying “seeing is believing” well, in this case, “hearing is believing.”

Francis W Duncan – Emporia

How can I thank you for giving me back my “ears”? I knew for some time that my hearing was deteriorating. Being a substitute teacher for young children, I was becoming more and more aware of how difficult it was to understand what little voices were telling or urgently asking me. During lunch, I hardly understood a word that was spoken by the teachers and staff around me. The noise level of the children’s voices around us was a “little” loud, but others seemed to be able to intelligently take part in the conversation. I was not. I usually asked questions, but more often than not, just smiled and nodded, hoping my gestures were a sensible response. Having these wonderful hearing devices has made such a difference in my life! I can now participate in conversations and I hear birds, the leaves and the voices of the people that I love, and I hear the little voices of children who need me. It is wonderful! Thank you!

Mary Roeder

I really like my new hearing aids. I have been most pleased even surprised with the hearing aid experience. From my initial phone contact, evaluation appointment and hearing test, receiving my hearing aids, auxiliary equipment over a 5 week period of additional informative check-up appointments I have received the timely and needed assistance from the professional staff and facilities.

In evaluation, these aids are pricey- but with a doubt are well worth every penny! I now understand just how bad my natural hearing was and hope to enjoy these new ones for many future years.

In only several days of use I have come to realize the struggle to hear and/ or cover for my loss of hearing in normal activities of each day had become for me and those I wished to regularly communicate with. I didn’t need much prompting to accept that I was not hearing naturally, was lip-reading and or guessing.

My love of a 3 year old rambunctious granddaughter delivered me to your doors. Her speech, giggling and evolving and discoveries were of the utmost importance to me on a daily basis. NOW I HEAR HER!!!

And I also hear much more; ticking of a clock, shutting of a door, emergency sirens on the road, my car radio above the normal traffic sounds and much much more that had become a dulled background sound.

Having tended on older women in her home many years ago who used an aid to assist her TV viewing- I know some aids worked and some just didn’t provide much assistance, besides if she had used them as she needed to would have cost her a fortune in battery costs. I was helping her because her budget was terribly tight. My hearing aids are so much better and come with a rechargeable system. Financially Magic!!

My family is experiencing a new surge of talking with me as am I in responding to important voices I now hear plainly. I feel like the world’s a good place to be again!

Thanks for the fine service you have provided to me in my personal journey of aging gracefully.

Lonnie E. Johnson