Our Staff

Rick Hartwick, NBC-HIS

Owner, CEO

Ricky Hartwick, NBC-HIS, is Nationally Board Certified in Hearing Instrument Sciences. He is a current active member and former board member of the Kansas Hearing Society and a member of the International Hearing Society. Rick has been in the hearing health care profession for more than 32 years, with more than 10,640 “ears of experience”. Rick strives to stay current with the latest technological advances through continuing education which allows him to continue to provide the best care in the industry.

“We have the experience you need, the quality you can trust, and the service you can depend on, because your hearing is our ONLY concern!”

Darcie Hartwick, NBC-HIS

Nationally Board Certified Hearing Instrument Specialist, Certified Tinnitus Care Provider

Darcie Hartwick, NBC-HIS, is Nationally Board Certified in Hearing Instrument Sciences and a Certified Tinnitus Care Provider. She grew up in and around the hearing care industry as her parents are Rick & Wendy Hartwick. She started working at Hartland Hearing Care Centers in 2008 as a Patient Care Coordinator, Office Manager and Marketing Director. She has spent the last 11 years learning every aspect of the hearing healthcare business both through attending training seminars several times a year and, after earning her temporary license in 2012, apprenticing under Rick. She earned her permanent license in April of 2013 after passing her state board exams. Darcie is also a member in good standing with the Kansas Hearing Society and the International Hearing Society.

“Growing up in and around the business I quickly became passionate about giving the gift of hearing to those in need. I’m very excited to work in depth with our hearing impaired community.”

Since 1987, we have prided ourselves on applying the age-old principle that the patient always comes first. Today, more than two decades later, the same principle applies. All our offices are staffed with highly-trained, caring hearing professionals committed to providing you with a lifetime of professional service.

Wendy Hartwick

Owner, Business Manager

Wendy Hartwick has been Co-Owner and Business Manager of Hartland Hearing Care Centers since its inception. She has worked alongside her husband in their dedication to helping people in the hearing health care field. 

“Nothing brings us more joy than knowing we‘ve made a difference in the lives of the hearing impaired.”

Patient Reviews

Read a Few of Our Google Reviews

4.8 out of 5 Stars based on 253 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Darcie explained my hearing loss in a way I could understand it. She was very professional and knowledgeable

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virgil Stewart, on Google

I went to check out about getting some new hearing aids. I also wanted to see if it was possible to have my used aids fixed or if it was even possible.

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Debra Schmid, on Google

My visit was quick and informative. Very friendly service during my visit and when I made my appointment.

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Janet Harris, on Google

Once again I had a very good experience with Darcie, and she turned up my hearing aids a bit more, thank you. After my appointment today, I am not happy at all, I am not sure that I got the correct left hearing aid back. It is definitely not the...

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Rex Goss, on Google

I am in need of hearing aids and I Googled Heartland Hearing Care Center. When I got there I was greeted and handed paperwork and put at ease right away. I went in for my Hearing test and Darcie went over everything with me explaining it so I could understand...

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Dorilee Conway, on Google

Always very friendly and the service is done. Quickly! The personnel treat me like I’m part of their family! 08-23-2022: Dr. Rick Hartwick & staff (Wendy & Darcy), have always treated me with professionalism and courtesy! They truly listen to what I have to say and are extremely helpful in...

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Rita Folwell, on Google

They are so friendly and do their best to get you in and out and do a great job with your ears

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Sandra Acker, on Google

We used Facebook and got appointments with them they got us in fast the doctor has a relaxing atmosphere made me feel relaxed felt safe with him doing the test and was happy with the appointment very good doctor

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loren stinebaugh, on Google

The staff at Heartland Hearing were very friendly, professional, and thorough. They took all the time that was necessary to explain things in detailed easy to understand language. They made follow calls and txt to see how I was getting along. You get what you pay for as they say,...

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Beverly Smith, on Google

Had a follow up hearing test with my son who has autism. Rick was very caring and helped calm my nerves about some hearing loss Graham has. Thank you Hartland. Highly recommend.

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Carol Collier, on Google

Excellent patient care! The entire process was well explained by Darcy. She obviously cares about obtaining the best results possible for her patients and proved herself every step of the way! Much appreciated!

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Kimberly Boyda, on Google

I had exceptional care at this hearing center. Their personalized approach, and family owned values truly set them apart. The professionalism and expertise of the staff ensured that I was comfortable and well taken care of throughout the entire appointment. What makes this center truly special is their genuine dedication...

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Lacy Rodgers, on Google

Very nice visit. Excellent hearing aids available. Prices were out of my ability. Could not afford the system. However, the information provided was excellent. Hearing test was very professional.

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clutch4922, on Google

The Hartland Hearing Care Centers is an "exceptional" place to go, if you are uncertain about any hearing loss that you might be experiencing. You will be treated with the utmost care by experienced people who will educate and help you understand about hearing loss, no matter how minor or...

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Char Shropshire, on Google

Great to deal with. Was able to help without Ana appointment and everyone was very friendly.

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kelly prinkki, on Google

Everybody was kind and curious friendly and helpful a lot

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Lyle Bagley, on Google

I love Heartland Hearing. They are always good to me and help me anyway they can. They saved me a lot of money today as they fixed my hearing aid in the office the best they could. If I would of had to send it in it would of cost...

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Linda Cohorst, on Google

I highly recommend this place. The hearing aids I got are high quality. I take them in every few months for a cleaning and they don’t charge me anything. The staff and the audiologist are very friendly, kind people. Im blessed to have what hearing I have and I just...

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Mendy, on Google

Just had my annual checkup and 3 years now with my current hearing aids. Hartland does a really good job of keeping regularly scheduled appointments for hearing checkups as well as checking my hearing aids. I think that they do a great job.

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Bruce Bachman, on Google