Our Staff

Rick Hartwick, NBC-HIS

Owner, CEO

Ricky Hartwick, NBC-HIS, is Nationally Board Certified in Hearing Instrument Sciences. He is a current active member and former board member of the Kansas Hearing Society and a member of the International Hearing Society. Rick has been in the hearing health care profession for more than 32 years, with more than 10,640 “ears of experience”. Rick strives to stay current with the latest technological advances through continuing education which allows him to continue to provide the best care in the industry.

“We have the experience you need, the quality you can trust, and the service you can depend on, because your hearing is our ONLY concern!”

Darcie Hartwick, NBC-HIS

Nationally Board Certified Hearing Instrument Specialist, Certified Tinnitus Care Provider

Darcie Hartwick, NBC-HIS, is Nationally Board Certified in Hearing Instrument Sciences and a Certified Tinnitus Care Provider. She grew up in and around the hearing care industry as her parents are Rick & Wendy Hartwick. She started working at Hartland Hearing Care Centers in 2008 as a Patient Care Coordinator, Office Manager and Marketing Director. She has spent the last 11 years learning every aspect of the hearing healthcare business both through attending training seminars several times a year and, after earning her temporary license in 2012, apprenticing under Rick. She earned her permanent license in April of 2013 after passing her state board exams. Darcie is also a member in good standing with the Kansas Hearing Society and the International Hearing Society.

“Growing up in and around the business I quickly became passionate about giving the gift of hearing to those in need. I’m very excited to work in depth with our hearing impaired community.”

Since 1987, we have prided ourselves on applying the age-old principle that the patient always comes first. Today, more than two decades later, the same principle applies. All our offices are staffed with highly-trained, caring hearing professionals committed to providing you with a lifetime of professional service.

Wendy Hartwick

Owner, Business Manager

Wendy Hartwick has been Co-Owner and Business Manager of Hartland Hearing Care Centers since its inception. She has worked alongside her husband in their dedication to helping people in the hearing health care field. 

“Nothing brings us more joy than knowing we‘ve made a difference in the lives of the hearing impaired.”

Hillery Walmsley

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.6 out of 5 Stars based on 398 Reviews on Google.

Great service checking my hearing aids. Very easy to work with.

Reviewer Profile Photo Jeff Wells, on Google

Best place ever!!!! After years of trying to help my Son, who's hearing has been getting worse yearly, with very little help from other professionals, Darcy did it!!!!! She was great, and took such good care of him and had him hearing better in no time. He's so happy and...

Reviewer Profile Photo Teena Martinez, on Google

I had a very good appointment today. Friendly professional staff. I would highly recommend heartland hearing.

Reviewer Profile Photo Karen Augustein, on Google

Ricky has built a professional and effective organization. They are warm and caring and understand the products they provide because they use them in their own lives. I especially am thankful for the follow-up they provide, as I had many questions and probably would have despaired and left the hearing...

Reviewer Profile Photo Paul Porter, on Google

Very friendly staff. Darcie is very knowledgeable and helped me to better understand my hearing situation. I will definitely be recommending this place to others!

Reviewer Profile Photo Siara Fager, on Google

The only doctor when you walk in the door he introduces himself by his First name. good business caring doctor. i would recommend his business to anybody.

Reviewer Profile Photo Les Newey, on Google

Polite and informative.

Reviewer Profile Photo Beverly Lewis, on Google

Fast, friendly, reliable!

Reviewer Profile Photo Sheila Mathos, on Google

Very friendly staff, and Dr was great!! She explained everything to us so we left knowing everything that was going on!

Reviewer Profile Photo Debbie C, on Google

Myself and another family member worked with Hartland Hearing and appreciated the care, attention and education about our hearing. I was impressed by the quality of explanations and follow up.

Reviewer Profile Photo Susannah Kohler, on Google

It is always great to have a cleaning and inspection of my hearing aids!❤️

Reviewer Profile Photo Susie Kelpe, on Google

Friendly atmosphere, professional and they take the time to discuss options. They are thorough with any questions I might have, and believe me I’ve had many after three almost four years with them.

Reviewer Profile Photo Corinthia Wood, on Google

Great in every aspect! Thank you Darcy for your professionalism, helpfulness, and a listening ear! 🤗

Reviewer Profile Photo Susan Locken, on Google

All was good fast and courteous thank you for what u do

Reviewer Profile Photo Ed Gannon, on Google

Everybody was kind and curious friendly and helpful a lot

Reviewer Profile Photo Lyle Bagley, on Google

Great people and service. Highly recommend.

Reviewer Profile Photo Mark Maxwell, on Google

Friendly and helpful people!

Reviewer Profile Photo Linda Long, on Google

Great place, service and employee's.

Reviewer Profile Photo Phil, on Google

Very friendly and efficient.

Reviewer Profile Photo Kevin Jones, on Google

Very welcoming and friendly staff! Everything is explained in a manner that I could understand! Will definitely continue going for my hearing needs!

Reviewer Profile Photo Melissa Turnbull, on Google