Our Staff

Rick Hartwick, NBC-HIS

Owner, CEO

Ricky Hartwick, NBC-HIS, is Nationally Board Certified in Hearing Instrument Sciences. He is a current active member and former board member of the Kansas Hearing Society and a member of the International Hearing Society. Rick has been in the hearing health care profession for more than 32 years, with more than 10,640 “ears of experience”. Rick strives to stay current with the latest technological advances through continuing education which allows him to continue to provide the best care in the industry.

“We have the experience you need, the quality you can trust, and the service you can depend on, because your hearing is our ONLY concern!”

Darcie Hartwick, NBC-HIS

Nationally Board Certified Hearing Instrument Specialist, Certified Tinnitus Care Provider

Darcie Hartwick, NBC-HIS, is Nationally Board Certified in Hearing Instrument Sciences and a Certified Tinnitus Care Provider. She grew up in and around the hearing care industry as her parents are Rick & Wendy Hartwick. She started working at Hartland Hearing Care Centers in 2008 as a Patient Care Coordinator, Office Manager and Marketing Director. She has spent the last 11 years learning every aspect of the hearing healthcare business both through attending training seminars several times a year and, after earning her temporary license in 2012, apprenticing under Rick. She earned her permanent license in April of 2013 after passing her state board exams. Darcie is also a member in good standing with the Kansas Hearing Society and the International Hearing Society.

“Growing up in and around the business I quickly became passionate about giving the gift of hearing to those in need. I’m very excited to work in depth with our hearing impaired community.”

Since 1987, we have prided ourselves on applying the age-old principle that the patient always comes first. Today, more than two decades later, the same principle applies. All our offices are staffed with highly-trained, caring hearing professionals committed to providing you with a lifetime of professional service.

Wendy Hartwick

Owner, Business Manager

Wendy Hartwick has been Co-Owner and Business Manager of Hartland Hearing Care Centers since its inception. She has worked alongside her husband in their dedication to helping people in the hearing health care field. 

“Nothing brings us more joy than knowing we‘ve made a difference in the lives of the hearing impaired.”

Hillery Walmsley

Patient Reviews

Read a Few of Our Google Reviews

4.8 out of 5 Stars based on 264 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Very friendly staff. Darcie is very knowledgeable and helped me to better understand my hearing situation. I will definitely be recommending this place to others!

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Siara Fager, on Google

My visit was quick and informative. Very friendly service during my visit and when I made my appointment.

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Janet Harris, on Google

I am in need of hearing aids and I Googled Heartland Hearing Care Center. When I got there I was greeted and handed paperwork and put at ease right away. I went in for my Hearing test and Darcie went over everything with me explaining it so I could understand...

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Dorilee Conway, on Google

I went to check out about getting some new hearing aids. I also wanted to see if it was possible to have my used aids fixed or if it was even possible.

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Debra Schmid, on Google

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Eluterio Granado, on Google

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Sheryle Baker, on Google

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Mike Line, on Google

Darcie explained my hearing loss in a way I could understand it. She was very professional and knowledgeable

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virgil Stewart, on Google

Recommend Darcie

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Paityn Wettee, on Google

Polite and informative.

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Beverly Lewis, on Google

Once again I had a very good experience with Darcie, and she turned up my hearing aids a bit more, thank you. After my appointment today, I am not happy at all, I am not sure that I got the correct left hearing aid back. It is definitely not the...

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Rex Goss, on Google

I met with Darcie and was very pleased with her service. They had encouraged my husband to be there also. She was very informative and helpful about what they could do for my tinnitus problem and hearing loss. I look forward to getting my hearing aids!

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Jean and Duane Morford, on Google

Wonderful, helpful people that will do anything they can to help out. I love these guys!

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Eric Loquist, on Google

Very good service and friendly, I have several friends I encouraged to try them.

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Mara Edelman, on Google

As always, the staff is amazing, friendly and knowledgeable. Thank you.

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Kelly Roberts, on Google

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Betty Mitchell, on Google

Had an issue needing a new receiver and Darcy fixed it during my regular 3 month service that they provide. They do a very nice post purchase service on hearing aids.

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Rodney Sobieski, on Google

Awesome place, very friendly

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Lucus Senft, on Google

The office staff is great...

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Cindy Tarr, on Google

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Corinthia Wood, on Google

I like it

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Brenda Mcguirk, on Google

They do a very good.jod

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Terry Adams, on Google

Very professional with the hearing test and they made it affordable. Excellent service after ! Highly recommend their service.

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Don Shaw, on Google

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David Everhart, on Google

They treated me with respect

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terry Atkinson, on Google