Our Staff

Rick Hartwick, NBC-HIS

Owner, CEO

Ricky Hartwick, NBC-HIS, is Nationally Board Certified in Hearing Instrument Sciences. He is a current active member and former board member of the Kansas Hearing Society and a member of the International Hearing Society. Rick has been in the hearing health care profession for more than 32 years, with more than 10,640 “ears of experience”. Rick strives to stay current with the latest technological advances through continuing education which allows him to continue to provide the best care in the industry.

“We have the experience you need, the quality you can trust, and the service you can depend on, because your hearing is our ONLY concern!”

Darcie Hartwick, NBC-HIS

Nationally Board Certified Hearing Instrument Specialist, Certified Tinnitus Care Provider

Darcie Hartwick, NBC-HIS, is Nationally Board Certified in Hearing Instrument Sciences and a Certified Tinnitus Care Provider. She grew up in and around the hearing care industry as her parents are Rick & Wendy Hartwick. She started working at Hartland Hearing Care Centers in 2008 as a Patient Care Coordinator, Office Manager and Marketing Director. She has spent the last 11 years learning every aspect of the hearing healthcare business both through attending training seminars several times a year and, after earning her temporary license in 2012, apprenticing under Rick. She earned her permanent license in April of 2013 after passing her state board exams. Darcie is also a member in good standing with the Kansas Hearing Society and the International Hearing Society.

“Growing up in and around the business I quickly became passionate about giving the gift of hearing to those in need. I’m very excited to work in depth with our hearing impaired community.”

Since 1987, we have prided ourselves on applying the age-old principle that the patient always comes first. Today, more than two decades later, the same principle applies. All our offices are staffed with highly-trained, caring hearing professionals committed to providing you with a lifetime of professional service.

Wendy Hartwick

Owner, Business Manager

Wendy Hartwick has been Co-Owner and Business Manager of Hartland Hearing Care Centers since its inception. She has worked alongside her husband in their dedication to helping people in the hearing health care field. 

“Nothing brings us more joy than knowing we‘ve made a difference in the lives of the hearing impaired.”

Hillery Walmsley

Patient Reviews

Read a Few of Our Google Reviews

4.7 out of 5 Stars based on 354 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Very friendly staff. Darcie is very knowledgeable and helped me to better understand my hearing situation. I will definitely be recommending this place to others!

Reviewer Profile Photo Siara Fager, on Google

Appt. 10/24/25 I had brought Tina in for her annual appt.. Darcie found infractions in both ears We had to call the doctors office & get medicine drops for both ears. Shr cleaned the heating aids found out the right one she couldn't heat out of it. Thank goodness she...

Reviewer Profile Photo Li nda Sorell, on Google

All the staff at Heartland Hearing do a fantastic job! I believe that they have a genuine concern for my hearing health. Darci is wonderful. I know that I can be difficult, but she and I click!!

Reviewer Profile Photo Rod Ammons, on Google

All in all, I am very happy with the service I have received Heartland Hearing Care Center in Manhattan. Rick is very knowledgeable about his business, but I did not appreciate how pushy they are to commit to a contract in the very first visit. I understand the reason, as...

Reviewer Profile Photo Amy Cerny, on Google

It was great, I was in and out in less than five minutes

Reviewer Profile Photo Vicki Beemer, on Google

Great service checking my hearing aids.

Reviewer Profile Photo Jeff Wells, on Google

The Hartland Hearing Care Centers is an "exceptional" place to go, if you are uncertain about any hearing loss that you might be experiencing. You will be treated with the utmost care by experienced people who will educate and help you understand about hearing loss, no matter how minor or...

Reviewer Profile Photo Char Shropshire, on Google

Great people to do business with!

Reviewer Profile Photo bill wilson, on Google

I was pleased with the service I received!

Reviewer Profile Photo Kharla Samuels, on Google

Transitioning into hearing aids has been a breeze with their help.

Reviewer Profile Photo Doug and Vickie Dunafon, on Google

Great service. Thank You

Reviewer Profile Photo John H, on Google

Sending aids off for repairs. Hoping this is quick and effective.

Reviewer Profile Photo Leonard Purvis, on Google

Polite and informative.

Reviewer Profile Photo Beverly Lewis, on Google

I am very pleased with the services overall, on a scale of 1-10 their a 10. I feel the Doctor did a very thorough examination. The receptionist she was so very helpful and polite.

Reviewer Profile Photo Matery Chipman, on Google

The Staff was very helpful and friendly. I was treated very well. I can't wait to get my Hearing aids. Thank you Heartland Hearing Care Centers

Reviewer Profile Photo Laura Bowman, on Google

Darcie was amazing! I thought I was losing hearing in my left ear but turns out it was just a severe ear infection & with antibiotics cleared it right up! Then tested my hearing today and it’s mild! Thank goodness for that. Will be doing annual checks to stay on...

Reviewer Profile Photo Taylor Brummett, on Google

Hartland gets my strongest recommendation! Very good atmosphere and friendly considerate employees. This place will make hearing aids work for you! Excellent follow-up processes to ensure ongoing healthy hearing!

Reviewer Profile Photo Maurice Scott Glende, on Google

Very friendly, fast and efficient, personalized care

Reviewer Profile Photo William, on Google

From the first time walking in the door you are treated with respect and kindness. After your exam and test you have a feeling of you have a new extended family..Thank you

Reviewer Profile Photo Gary McCabe, on Google

Excellent follow up service 90 days after the purchase of my hearing aids to include a cleaning and software update check. Thank you. Eric

Reviewer Profile Photo Eric Zenk, on Google