Our Staff

Rick Hartwick, NBC-HIS

Owner, CEO

Ricky Hartwick, NBC-HIS, is Nationally Board Certified in Hearing Instrument Sciences. He is a current active member and former board member of the Kansas Hearing Society and a member of the International Hearing Society. Rick has been in the hearing health care profession for more than 32 years, with more than 10,640 “ears of experience”. Rick strives to stay current with the latest technological advances through continuing education which allows him to continue to provide the best care in the industry.

“We have the experience you need, the quality you can trust, and the service you can depend on, because your hearing is our ONLY concern!”

Darcie Hartwick, NBC-HIS

Nationally Board Certified Hearing Instrument Specialist, Certified Tinnitus Care Provider

Darcie Hartwick, NBC-HIS, is Nationally Board Certified in Hearing Instrument Sciences and a Certified Tinnitus Care Provider. She grew up in and around the hearing care industry as her parents are Rick & Wendy Hartwick. She started working at Hartland Hearing Care Centers in 2008 as a Patient Care Coordinator, Office Manager and Marketing Director. She has spent the last 11 years learning every aspect of the hearing healthcare business both through attending training seminars several times a year and, after earning her temporary license in 2012, apprenticing under Rick. She earned her permanent license in April of 2013 after passing her state board exams. Darcie is also a member in good standing with the Kansas Hearing Society and the International Hearing Society.

“Growing up in and around the business I quickly became passionate about giving the gift of hearing to those in need. I’m very excited to work in depth with our hearing impaired community.”

Since 1987, we have prided ourselves on applying the age-old principle that the patient always comes first. Today, more than two decades later, the same principle applies. All our offices are staffed with highly-trained, caring hearing professionals committed to providing you with a lifetime of professional service.

Wendy Hartwick

Owner, Business Manager

Wendy Hartwick has been Co-Owner and Business Manager of Hartland Hearing Care Centers since its inception. She has worked alongside her husband in their dedication to helping people in the hearing health care field. 

“Nothing brings us more joy than knowing we‘ve made a difference in the lives of the hearing impaired.”

Hillery Walmsley

Patient Reviews

Read a Few of Our Google Reviews

4.7 out of 5 Stars based on 375 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

3/25/26 Tina's hearing aids were sent off to be fixed. We met with Darci, she explained everything that was done & took an hour of time with us!! We love her so much !! She is so kind to my handicap sister Tina. We would never go anywhere else !!!...

Reviewer Profile Photo Li nda Sorell, on Google

Polite and informative.

Reviewer Profile Photo Beverly Lewis, on Google

The only doctor when you walk in the door he introduces himself by his First name. good business caring doctor. i would recommend his business to anybody.

Reviewer Profile Photo Les Newey, on Google

Quick prompt service quality in every visit

Reviewer Profile Photo Russell Kalcik, on Google

Honestly never had any issues, service is second to none. Sydney a great addition to the team very nice , polite, and organized. If your looking for service after the sale you won't be disappointed.

Reviewer Profile Photo Mike Hartwick, on Google

Excellent providers, explained everything in detail. Great experience

Reviewer Profile Photo Tim VanRoyen, on Google

Very nice place and friendly people

Reviewer Profile Photo Boomer Chartier, on Google

Great place, service and employee's.

Reviewer Profile Photo Phil, on Google

As always, I'm very satisfied with my experience. Very Satisfied.

Reviewer Profile Photo Janice Rood, on Google

Always happy with my services. Love my hearing aids.

Reviewer Profile Photo Dawn Allen, on Google

Everybody was kind and curious friendly and helpful a lot

Reviewer Profile Photo Lyle Bagley, on Google

I have good experience working with Heartland they are very nice people and know their business.

Reviewer Profile Photo Caroline Piersee, on Google

They are keeping my hearing aids in top shape.

Reviewer Profile Photo Keith Siebert, on Google

Friendly, competent, caring staff. Audiology test went well, discussion, clear concise.

Reviewer Profile Photo William, on Google

Best place ever!!!! After years of trying to help my Son, who's hearing has been getting worse yearly, with very little help from other professionals, Darcy did it!!!!! She was great, and took such good care of him and had him hearing better in no time. He's so happy and...

Reviewer Profile Photo Teena Martinez, on Google

Great people to do business with!

Reviewer Profile Photo bill wilson, on Google

I think that the staff is really friendly and courteous. The doctor is very personable and professional. I would recommend going there if you’re in need of assistance.

Reviewer Profile Photo Patricia Luster, on Google

Very friendly and knowledgeable. Easy to talk to. They listen

Reviewer Profile Photo ELAINE Reeves, on Google

Hillary is always the best! Enjoyed appointment today.

Reviewer Profile Photo David Zutterman, on Google

The Hartland Hearing Care Centers is an "exceptional" place to go, if you are uncertain about any hearing loss that you might be experiencing. You will be treated with the utmost care by experienced people who will educate and help you understand about hearing loss, no matter how minor or...

Reviewer Profile Photo Char Shropshire, on Google